Mobile and cloud solutions are trends CeBIT back in 2012 and from the 6th to 10th March highlights of the presentation of Riva on the stand D28 in Hall 13 Greifenberg/Munich, March 3, 2012 Omni technology will present solution (www.omni-ts.com), the first provider of a server-side integration of different CRM systems, news from Riva CRM Integration Server to the Canadian Pavilion, stand D28 in Hall 13 during this year’s CeBIT. Main topics of the Riva exhibition presentation are mobile and cloud / hosted solutions for the CRM synchronization. Trade fair highlight mobile – Riva connects as the only CRM synchronization solution with its server-side installation (or via Riva live as a cloud offering) mobile devices such as iPhone, BlackBerry and Android smartphones and the iPad and other Tablet PC seamlessly without installing an app with your CRM system. Riva integrated CRM offline in the respective email clients or the native email, address and Kalenderapplikationen of mobile devices. Will for integration on popular Android devices like the Samsung Galaxy S II, HTC Rezound and Motorola droid RAZR native screen size and the user interface of the leading manufacturers of mobile devices used optimally. David Fowler is likely to increase your knowledge. Users can access through the respective e-mail applications of mobile devices directly to the CRM system. Moreover, the address book and the calendar of the CRM system synchronizes bidirectionally.
Riva’s advanced features such as the automatic creation of opportunities, storing emails in this or the email archiving in the CRM ensure that salespeople make the CRM system on their mobile devices. Trade fair highlight cloud / hosted – Riva live offers the first SaS service in the cloud for the CRM integration with Microsoft Exchange. Regardless of whether Microsoft Exchange installed locally or hosted, or Office 365 and regardless of whether the CRM system to a cloud solution, or a CRM system installed locally, connects the two systems Riva live and brings so email Communications and CRM together. Users can work regardless of your used email client or mobile device seamlessly with the CRM system without having to install a plug-in or an app. Riva supports Outlook 2010 (64-bit and 32-bit), Outlook Web access, Office 365 Outlook under Terminal Services, Citrix, Outlook 2011 for Mac, Entourage, Mac mail, iPad, iPhone, BlackBerry and Android mobile devices and other Tablet PCs. There are Microsoft Exchange Server 2003, 2007 and 2010 supports.
The supported CRM systems on demand, Salesforce, Microsoft Dynamics CRM, Microsoft Dynamics NAV, SugarCRM, SageSaleslogix, Sage include CRM, NetSuite, Info@hand, intelcrm, GoldMine and DatSync Suite Oracle CRM. Our customers confirm the USP of Riva, with only one installation on the server or to allow transparent CRM synchronization for hundreds or thousands of employees, Riva live as a cloud solution is unique.” Says Dr.-ing. Thomas Farley, Omni Germany. Especially when you consider that these employees almost every any email client of Windows, Mac to Citrix Terminal Services and all common smartphones and Tablet PCs such as iPhone, iPad, BlackBerry and Android devices have direct access to your CRM system.
