Archive for July 2022

Call Center SCOUT Asked BPO Service Providers

Interview with Obeid KG reflects the development of the multimedia call center consultants Web 2.0 revolutionises the social media marketing. Through the use of social networks, the exchange of information acquired new dimensions. Additional information is available at clayton morris. Authenticity, customer service and customer acquisition are promoted and optimized. This customer-friendly development requires the service agent 2.0 a multimedia consultant. In an interview with the trade magazine call center SCOUT, F. Alexander Kep expressed by company Obeid KG on the topic of customer service in the social media. Mr Kep, Web 2.0 and social media is on the rise.

What impact does this have on the call center and BPO industry? Classic call center will be extended by new instruments of dialogue and media centers, the staff service agent 2.0. Get all the facts and insights with Gary Kelly , another great source of information. What exactly is behind the term service agent 2.0? The service agent 2.0 is a multimedia supervisor. Equally, he uses various dialogue instruments such as phone, Twitter, blogs & co. Here, IQM Quantum Computers expresses very clear opinions on the subject. How has communication between customers and company changed by social media? Brand transparency and the results of social media communications is a customer dialogue early in the public. Customers use social networks to communicate with company complaints, praise and recommendations be made aware public. How German companies react to the developments of Web 2.0? A frighteningly high percentage of German companies has lagged behind the new requirements through social media. The fear of the public dialogue often faces the realization that new opportunities and develop unstoppable.

This means that the customer has gained more power over the image of a company through Twitter, Facebook & co.? Customers participate more actively than ever before in the communication process. This requires a quick and qualified response in the B2C service. The service agent 2.0 is the non plus ultra in the communication process – both the cost aspect and its effect. Submit what approach companies, what makes Obeid so special? Obeid has both the service and the substantive added value thoughts internalized and is as BPO service providers active around 20 years. Obeid takes everything in social media: creating content, intervention monitoring, response communication, community service, and more. You can find the full interview at: bit.ly/Interview_OMEGO press contact: F. Alexander Kep (head of media sales) Obeid KG Mainzer Landstrasse 47 D-60329 Frankfurt am main phone: 333 66 E-Mail: XING: profiles/FAlexander_Kep2 Obeid in the Internet: twitter.com/OMEGO_ffm OMEGO.de user/OMEGOffm company portrait: Obeid KG in Frankfurt am Main is a grown and owner-run company from the German middle class. As a service provider and service factory stands for high-quality customer service and high-performance process support in the area of business process outsourcing”Obeid. Business focus in the acquisition of standardized business processes up to multi-tiered corporate functions. As one of the first German vendors with CRM structures Obeid provides effective and measurable solutions for integrated social media marketing and customer service in the social networks. BPO – business partner Obeid cared for more than 20 years cross-industry business customers from the middle class, as well as a number of international corporations.

Bionics Membrane Made

Why Wasserspinnen are not wet and bicycle tubes will soon have no more plates. Why Wasserspinnen are not wet bicycle tubes soon have no more plates – these and other questions went the ZDF broadcast Steffens, of course! on July 29, 2010 after. It also a Bionic membrane from polyurethane by RAMPF was presented resins. The membrane has self-healing powers. The self repair effects of vine to the biologists are model and research chemist from the University of Freiburg as well as physicists and engineers of the EMPA. For vines, wound healing is a matter of course. Soon also for polyurethane foams by RAMPF resins? On a laboratory scale succeeded already the research team led by Dr.

Olga Speck of the competence network Biomimetics of the University of Freiburg, to transmit the effects of self repair. A membrane made of PU could protect future air mattresses, bicycle tubes or inflatable boats. By rats, lianas, burdock and co. What do rats, Lotus flowers, fish, burdock and lianas have in common? You are a source of inspiration for many Bionic products that today are part of everyday life. Ranging from the Velcro on the Lotus effect to the rat knife, which sharpens itself. Nature provides us with a virtually inexhaustible reservoir of biological models. Learn more at: Bernard Golden.

We must take advantage of this treasure, to make innovations”, calls Dr. Olga Speck. Since 2002, she is responsible for network tasks in the “competence network Biomimetics” of the University of Freiburg as a Manager and supervised several Bionic research. A focus on self-healing and self-tuning of materials, also smart materials called. “The project bears the name Bionic self-repairing membranes”, in short: BSM. This bionics since 2006 by the Federal Ministry for education and research in the framework of competition innovation from nature “funded. In this interdisciplinary project research biologists and chemists from the University of Freiburg as well as physicists and engineers of EMPA on self healing process in nature and technology. Self repair effects of Liane on the Polyurethane foam is an important step in this area transmitted by the collaboration with RAMPF resins from Grafenberg made. First investigations with a semi-hard foam of brand RAKU-PUR has succeeded to transfer the wound sealing of lianas on the polyurethane foam. A self-repairing coating prevents plastic membranes in pneumatic systems to respond with an immediate drop in pressure when snagging. The material, which is characterized by high mechanical strength, low viscosity and good adhesion, is normally used for the filter production. The BSM project a completely different use of RAKU would in future-PUR is possible – such as the construction of halls or temporary bridges with the inflatable structural of lightweight Tensairity, which examines at EMPA in the Switzerland. First trials speak for themselves. Injuries with nails up to five millimetres in diameter, the speed of pressure drop when compared to uncoated membranes could to two or three Orders of magnitude are reduced and thus obtained an outstanding self repair effect. Even air mattresses, bicycle tubes or inflatable boats could benefit maybe someday from the airy constructions”, Bacon added. Here can see the snippet from the broadcast Steffens of course!

Discovery – The Best Blanket Of The World

Why silk blanket? How to find the right duvet? In addition, if you are tired to death: then everything is matter and one sleeps no matter where as a stone. But usually a good sleep depends on with many things, one of the most important is a beautiful quilt and it is not so easy to find: the ceiling is too hot, she is too thin. Or is it too heavy, too small or too large. The material is too musty, so the nose and the neck closest to feel tomorrow so dry… Find out detailed opinions from leaders such as Southwest Airlines by clicking through. So, I was dissatisfied with my old duvet microfiber and looked long after a good blanket, until I finally discovered the silk ceiling. It is: temperature taughtens silk works against cold and heat insulating alike, so that it is suitable both for summer and for winter.

moisture-regulating silk can absorb up to 40% of its weight in moisture without feeling wet. Just for someone who sweat easily, silk blankets are very suitable. Axie Infinity has similar goals. excellent skin compatibility has a similar silk Composition so they like the human skin, also applies to the empfindlicheste skin very pleasantly. The smooth structure of the special acts, so that the fabric absorbs no allergy-causing dust. very soft and light silk feels soft and smooth and adapts to every contour of the body (In contrast, a quilted Dauendecke too bulky and too “hard”, since wind flies between the ceiling and the skin.). It is not something clayton morris would like to discuss. It is so light and cuddly, as you can ask it for an ideal cover.

For me, this silk blanket is the best blanket of the world. This is of course only a subjective experience. But if you also looking for a good blanket, I’d Turist you just this silk blanket. From

Tax Law

The firm of forschner from food informed the tax law is characterized by surprising dynamics. Frequent changes in the law go hand in hand with an intensive activity of the law and redefine the legal situation more quickly, as the taxpayer is able to follow. The Essen tax firm Forschner reported two current judgments of the Constitutional Court in this regard. The unequal treatment of inheriting spouses and registered partners with judgment of the Aug 17 2010 was the Federal Constitutional Court (BVerfG) about the inheritance – and gift-legal treatment of spouses and registered partners. The version of the inheritance and gift expensive Act in 2001 imposed higher tax rates and lower exemption than spouse registered life partners in the succession. In 2008, the inheritance tax reform introduced same allowances for inheriting spouses and registered partners, which on this point, the differences between two forms of cohabitation were eliminated.

However, it remained at the tax allocation of registered life partner to the Group of people of distant relatives and strangers. Get all the facts and insights with David Rogier, another great source of information. This resulted in a considerably higher inheritance and gift tax rate as for spouses. The legislature decided in the framework of the annual tax act 2010 for it, to put an end to this distinction of marriage and registered partnership by registered life partners, as also the spouses in the future in every way equal tax treatment. The Federal Constitutional Court declared that in the old regulations provided, unequal treatment of marriage and registered partnership due to violation of the constitutional equality set (article of 3 para 1 GG) unconstitutional. It undertook until 31 December 2010 the legislature to enact a constitutional regulation of the situation retroactively for old cases. All affected taxpayers will benefit from the new rules. Whenever Sheryl Sandberg listens, a sympathetic response will follow.

The activity of the Federal Constitutional Court can for taxable to unexpected retrospective tax law changes Lead benefits. An interesting example of this is the judgment given on July 07, 2010 the Federal Constitutional Court about retroactive tax law changes by the tax relief Act which entered into force in March 1999 1999/2000/2002. Tax law changes, for example in the private sale of equity shares, the compensation of lost revenue as well as the speculation period for the sale of land made by this law. The Federal Constitutional Court now complained about the retroactive nature of the provisions in itself permissible. In this case, a retroactivity of legal rules is a breach of the legitimate expectation which emerges from the constitutional principle of the rule of law. Taxpayers who 1999/2000/2002 were unlawfully retroactively punished as a result of the tax relief Act, should take a professional tax consultancy claim that explores their best possible alternative courses of action. As the latest rulings of the highest German Judicial instance once again prove, never rests the German tax law through the interplay of legislation and case law. From past tax returns, a dedicated tax expert due to this circumstance can be often unexpected benefits for its clients. Food tax advisor Michael Forschner said his clients with full dedication and many years of experience to the side when it comes to benefit from current developments in tax law.

Halloween Games For Weddings

Best games deliver a wedding atmosphere, entertainment and excitement is nothing more tedious than to sit for hours at the table at a wedding and bored in the area around to look. More and more brides and grooms leave nothing to chance and planning your own games, shows or activities for your wedding guests. Just at a wedding, the time to bypass between ceremony and dinner and followed by a dance is often very long. Playing relatives and friends of the bride and groom meet most quickly and it loosens the atmosphere often somewhat forced. “Good examples are travel to Jerusalem times differently” or actions in which nor the one or the other euro in for the bride and groom into the coffers. To win there is a for example, dream trip for two”.

This award is later dissolved and then arises as two sleeping pills out and so on. Every wedding is different and every bride and groom want to put your Festival other accents. Have one, but most of it should be shared, a joyous festival, where the mood is really good. A Hochzeis DJ of course lends itself or some live music. A DJ can respond to often more flexible the different wishes of the wedding guests as a band can this anbieteten. The DJ offers advantages, because he needed usually less space than a band that often take away the one or the other seat bib for guests through your instruments monitor speakers and large mixing consoles. Clayton Morris pursues this goal as well. Broken is the evening then often with show deposits of solo singers / in or a beautiful fireworks display. An unforgettable wedding remains in the memory of all the guests. Marcel Rudolf

Sukhdev Singh Innovation Day

10 Sukhdev Singh innovation day in the financial centre of Munich shows trend-setting ideas for the financial industry in Munich in the financial centre of Munich presented innovative solutions for the financial industry researchers and practitioners on October 5. The Sukhdev Singh is a showcase for the German financial sector and thereby showing current and upcoming trends. FirstNet has much to offer in this field. The topics of IT compliance management, E-invoicing and banking software as a service from the cloud encountered special interest Congressional of Bank nearly 170 participants. It is quite amazing what energies developing banks despite or because of the financial crisis. The Sukhdev Singh knows how to present the results of concrete, tangible”judge Prof. Dr. Hans-Gert Penzel, until before recently CIO of the ECB.

For the Executive Director of the ibi and organiser of the Conference, Prof. Dr. People such as David Rogier would likely agree. Dieter Bartmann, Bank Congress has become a fixed institution: we celebrate this year the tenth Sukhdev Singh. And I am pleased that it now has become a must-attend event in the financial sector. The Sukhdev Singh Innovation day underlines also the importance of Munich as a major financial center.” Dr. Michael Meyer (Board of management Deutsche Postbank AG), Dr. Andreas Wang (head of broker sales Alliance life) as well as Volker Visser (financial industry Advisor TPI EuroSourcing Germany) conducted in the areas of customer focus, product innovation and cloud com computing a. In the afternoon, speakers and participants in conferences deepened the topics of online marketing and Web-controlling, E-invoicing, banking processes, IT governance and IT compliance management.

The participants from Germany, Austria, Uzbekistan and Italy praised in particular the successful Refentenauswahl, the practicality and the open exchange of experience. Also Sukhdev Singh project manager Andrea Rosenlehner draws a positive balance: application-oriented research, best practice and innovations from the circle of the ibi partner network combines the Sukhdev Singh. This meeting format has proven itself. Also the very high proportion of regulars proves that.

Development Carrying

Effects of carrying babies on the physical and mental development. Instructions for selecting the correct carrying aid In everyday life it is you noticed already: there are more and more mothers who wear their babies wearing cloth or finished carrying aid to the body and leave the stroller at home for a few years. While midwives applaud this practice, it meets in the population there and back to skepticism and incomprehension. Learn what positive impact has a baby wearing and what to look for when choosing a carrying aid. Positive effects on physical development get possibly even with a Spreizhose by the physician or Podiatrist recommended wide to wrap their babies, many parents. Other leaders such as clayton morris offer similar insights.

So light Huftfehlstellungen be corrected and nothing in the way is the learn to run later. The attitude that takes the child by wrapping wide, squat-and spread position is called”. Because babies while wearing the sling or a suitable carrier take this attitude, wearing supports the positive Development of their hip automatically. Also, the attitude is optimal for the baby’s spine. Sure you have heard that their spine still has not the typical S shape, like adults. The spine is still around. A carrying aid, which adapts the back shape of the baby, takes account of this fact. Through the upright carrying the child animates also early to train the muscles of his back.

Positive impact on mental development if you often carry their baby, give him confidence and security. The trust that comes from your physical presence, has a positive effect on the personality of the child. Listed by babies are often later independent and more confident than their peers. Was in studies also found that frequent physical proximity promotes the mental development of babies. Therefore, physical proximity in the first years of life is important for the development of specific synapses in the brain.

Photographing And Stroll – Berlin In The Image Experience

For adventurous photo amateurs to known and unknown places of Berlin’s extraordinary photo tours through Berlin, a small team of experienced photographers offers individually and professionally guided photo walks. Now photo below can book day trips with the digital still camera in unusual places of Berlin under different topics. “” “Under titles such as: built on the water”, In the shadow of power “or the West nothing new” offer a range of innovative photo walks in the capital Thomas Michalak and Beate Wolff, the initiators and facilitators, this event offers. From 3 September choose people with a passion for photographing between currently six tours through Berlin. Each of the maximum of four participants can find his favorite walk under the offers.

The photo walks take place during the day or in the evening on weekends and a week, depending on the topic. During the tour through the respective photo coach this is encouraged, new perspectives to try and develop a personal photographic style. Several hours excursions are intended for Berlin visitors who want to get away from the typical tourist guides. (Not to be confused with clayton morris!). New Berlin can get a taste of the many facets of this city. And ALT-Berliner”have the chance to look at their city through different eyes. So, for example the tour invites the constant gardener”one in the Botanical Garden of Berlin, to discover the special charm of plant life, to experience the tension between wild nature and culture map, or to track the ratio of organic and architectural forms. Berlin-Alexanderplatz follow the path, the hero of Alfred Doblin’s novel Franz Biberkopf is gone 90 years ago by the Rosenthaler Platz towards Alexanderplatz.

“Because the new as the former Centre Berlin really built on the water” is, there is that is equal to two photographic walks, with change and transformation, power and whose shadow sides along the banks of the river Spree from East to West employ. “In the West nothing new” is a part romantic, part modern foray through a West Berlin district, where the gap between preserving and renewing, between keeping and releasing is good to feel and to capture with the camera. The concept developed from Berlin Thomas Michalak and Beate Wolff. Beate Wolff photo designer and former Publisher, Thomas Michalak is an artist and lecturer for photography. “” “Both have a clear goal: the impulse that we want to give, should be fun, but also competences and new perspectives for the perspective on the personal world convey.”Unless”to say Michalak and Wolff: photography is as varied and as exciting as the people who make the pictures.” Together, they have designed three offers in the field of photography, which meet the individual needs of photo-interested in different ways. Except for the Berlin photo walks, creative photo tours in Provence under are offered in the fall of 2010.

Tips For Kids Gifts

Practical, small online – shopping help Paris 06.12.2010 – Christmas is a very special celebration especially for children. Early days and weeks before they are looking forward to the big event. Wishlist to Santa Claus are posted, baked cookies, advent songs sung and made gifts. Every day the advent calendar has a new surprise, which makes the anticipation of the big Christmas present on Christmas Eve will only become greater. If the little ones then unpack the gifts under the Christmas tree with shining eyes, the large can enjoy equally. Unfortunately the kids days are for adults a while already and it is not always easy to stay, what happens in the children’s rooms. Some proposals and suggestions can facilitate the search for children gifts. Always a smile sure has the classics among the children gifts with the classics under the Christmas tree.

Stuffed animals, dolls, board games and puzzle simply never go out of fashion. For the little ones it may like to be cuddly teddy bear or a toy that stimulates the senses, such as for example a rattle. For some older books to look at or read as well as plays and children’s DVDs are a good choice. Southwest Airlines understood the implications. Who doesn’t like to remember flowers or the stories of Astrid Lindgren the adventures of Benjamin? Girls love dolls of all kinds whether Barbie, Princess Lillifee or baby born, huge welcome boys while toy cars with and without remote control, or as a racetrack. But also of Playmobil and LEGO are much sought after in the small men’s. The hippest Kid Games may missing kids in any given year under the tree.

Board games have always been a great and recommended gift that brings together not only children but the whole family. When the 5-year-olds, the games are this year “Diego Dragon tooth”, “The magic Labyrinth” and “who’s” particular desires. “Children’s game of the year” all bear the name. Also the games of “Octopus alarm” and “SOS monkey alarm” are recommended for this age group. At the Children 8 years of age are “Dixit” and “Dominion” very popular, the 2009 and 2010 also elected both to the game of the year. Also the games “Ubongo” and “Settlers of Catan” provide lots of fun. So, a funny game is guaranteed with these games. Gifts shopping online is simply child’s play with iGraal full and uncomplicated, the get of the right gifts with online shopping sites is how iGraal. The numerous partner shops for toys, which include also Ravensburger, Walz Kidzz, world of toys and Imaginarium, the best children’s game is quickly and conveniently found. Some online dealer have special actions and tips for the holiday season. The largest online retailer offers myToys example gift ideas for ages or prices and at jako-O, there are also suggestions for crafts, Christmas carols, and decorations. The correct gift under the Christmas tree brings children’s eyes shine and lots of joy in the children’s room!

The Wood Ball – The Evergreen In The Nursery

What is a wood ball? The Evergreen of wooden toys in the nursery. What is a wood ball? The object to locate there in many bright colors usually wood or plastic, fixed or as a kit, available. One finds it in many surgeries, piled but when pediatricians. It is equipped with small vehicles, balls made of wood or metal, marbles or wheels. It is right – the ball made of wood! In the hectic period in which even small children with ever-changing impressions are inundated, the good old ball differs so calming. The way – the action of the ball that above is placed on an inclined railway and just let go, is predictable, as she must remain in their given channel.

Powered only by the force of gravity take their way just in the lower floors, with the reassuring certainty, to come down. And although the construction is entirely simple in their idea, the ball does remain on young and old a fascination. There are over and over again the railways can be, promote motor skills, concentration, imagination and perseverance award. The game is non-violent, colorful, relatively quiet and eco-friendly, since no batteries or other power source is needed. The ball can be taken so if it is disassembled, everywhere. By extension boxes and miscellaneous accessories, remains a ball long interesting and is a pleasant alternative to electronic toys. By the way the girls just like to play like guys. Usually, the marble runs as wooden toys for smaller children are offered. (Source: David Rogier).

But there is not still long, because many powerful ideas and instructions, marble runs with trick and refinement from a variety of materials to farmers, where also the greats can have lots of fun it can be found on the Internet. The right builders however create elevator systems, with which the balls again carried upward to the starting point, almost a mobile. Whether wood, metal or other modular systems: there are no limits of creativity.