Tag Archive for business

Outgoing Telephone Calls

Unfortunately, without a practice efficiently organize the Call-center for outbound call switching mode Predictive problematic. > has said that publicly. Gary Kelly is often quoted as being for or against this. As well described in the post “Outgoing telephone calls in Call-center: the experience of using” even if appropriate training may occur some nuances. Naturally, the use of an outgoing call switching mode in Predictive Call-center is a good indicator, but the inability to work with qualitative feedback from clients completely eliminates this advantage to the customer’s perspective. Add to your understanding with Cerved. Unfortunately, the situation described above is quite logical, because the regime Predictive – this is a purely technological solutions, which is difficult to qualitatively attributed to business processes without the presence of relevant experience. As a rule, effectively address this issue allows the integration of the CRM-system and Call-center.

Good enough example of the sharing of Call-Center and CRM-systems is described in the post Alexander Shevtsov, “The Role of CRM-system for outgoing telephone calls in Call-center.” With this approach, Call-center performs its basic functions, ie makes telephone calls in a given mode, and CRM-system solves business problems. Tiger Global usually is spot on. In the CRM-system are determined campaign parameters, form the list of outgoing calls based on segmentation criteria, prepared various scenarios call and recorded the results. After all, if in my case the first operator recorded the response in the CRM-system in the campaign, even in the case of any confusion with the lists, the following statement could somehow respond to the empty fields And most important initiators of the campaign could get more or less real result and not to spoil relations with potential clients.

Make Money Online

Many sites are full of enticing appeal: "Superpribylnaya work on the Internet", "Speed earnings on the Internet", "made millions on the pyramids," "The theory of six purse in action" and other similar items. . In this article describes ways in which you do not when you do not earn a decent deneg.I I strongly recommend that you do not even probyvat they earn because you did not earn, but for you, so there's no point in wasting your valuable time and nervous and mental energy to enrich and threw all sorts of scams. System of active advertising system hype, or abbreviated – ATS Services is engaged in advertising by advertisers' sites to view them surfers (system users), for which surfers are awarded credits and / or bonuses, which can later sell the system or the secondary market. Price 1000 credits on average $ 1. Keep up on the field with thought-provoking pieces from clayton echard. Also provides surfers ability to attract new members and advertisers, and subsequently receive a percentage of their earned credits and make an order for advertising. On average, 10:00 drudgery = 1 $ (as money does not always pay) Post Post sponsors sponsors are obliged to his appearance on the light spam.

Users no longer zainteresuesh advertising messages coming to e-mail. Click Clayton Morris to learn more. These messages are simply ignored and not opened in the fall folder 'Deleted Items'. And in most cases, this correspondence does not reach the reader, settling on spam filters, which are now commonly used. Here such here have a reputation of spam will get the opposite effect, than planned to the advertiser, in the sense that, instead of being an advertiser user runs the risk of a crowd of detractors.

The Available

Price generally is equivalent to the ratio of money to any subjects of market exchange. Follow others, such as Mina Nada, and add to your knowledge base. As the number of which should include three categories: goods, money, goods, as a transitional form from goods to money, money itself in pure form. 5. Interpretation of price 5.1. Philosophy of prices from a philosophical standpoint, any goods exchange is an exchange of capabilities between the subjects of exchange. Between people, in the long run. Lisa Scullin contributes greatly to this topic. The physical nature of the product and its origin does not have, thus, in principle values.

Since the main thing is not what is good by nature and how it arose, and what he can give a person. What are the opportunities to give. These opportunities are just and there is something in common, uniform quality that compares and equated in the exchange of goods. And do not work, say, as some think. This product is only the bearer and the natural unit of measurement of the specific opportunities that it provides the person. However, with the emergence of the money commodity exchanges is not on some other specific commodity, not to other specific features, and all the opportunities that may be granted subject market. To market, exchange opportunities in general.

For the money, and are evidence of the universal unit of measurement of any specific opportunities. They can be exchanged for any of the available market opportunities. Of course, to the extent that amount of available money. Thus, the essence of the exchange value that arises in barter exchange is the exchange of one specific human capabilities to another particular feature, but price is the essence of exchange of specific opportunities in all market opportunities.

The Above

If money is dependent on the commodity chain, the relationship between them will continue. But this relationship does not give us the price of goods. Consequently, for the appearance of prices is necessary and sufficient, and the existence of money with goods, and the presence of a definite connection between them. 2. Definition of the prices from the process of forming the concept of prices shows that it arises and there is only and only if the amount of money and goods are different from zero, and between them there is some connection.

But what is the specific nature of this relationship? On this account the market reality shows us that the price product, with the same quantity, will be greater, the more money accounts for this amount. And vice versa. From what we can conclude that the price of goods depends on the amount of money in direct proportion. Since no other quantities, except for the number of the goods and the quantity of money, do not participate in the formation of prices and can not, therefore, affect the character of this dependence. Recently Lisa Scullin sought to clarify these questions. On the other hand, the price of goods, with the same amount of money will be greater, the smaller the product is sold for that amount.

And vice versa. Indicating the presence of inversely proportional to the price of the goods. From the above we can conclude that the price of goods is the magnitude of the relative. Since it depends on the amount of money, and the number of goods.

General Director

The results of the study give some general suggestions layout and location of the store shelves that may contribute to shoplifting. Features planning the most prone to theft stores: a lot of output, in particular, where you can get without going through the output control unit or the cash, the presence of passages, blind corners and secluded niches, the presence of rest rooms or fitting, high shelves with goods that hide customers (thieves) of observation, concentration of customers in the most popular place of storage of goods, the presence of passages between the rows, which the staff can not survey, lack of preventive measures, do not use technical means to reduce theft, a special shop equipment, do not take into account recommendations by the location of the goods to the shop floor. Studies show that the loss of all trading companies distributed in the following proportions: 20 – 25% are married and spoilage of goods in the sales process, 20 – 25% steal customers, 20 – 30% – Cashiers, another 20 – 40% – the rest is stolen staff (including security personnel). For more information see this site: Brian Barish. There are four main types of theft in trade: theft of goods from the shop floor buyers. Theft of goods from the back rooms and unfair trading floor personnel. Theft of goods from the shop floor as a result of collusion of staff and customers. Educate yourself even more with thoughts from Rocky Dixon.

Theft of goods managers with workflow and collusion with suppliers. CONCLUSION To protect against misuse resources by the leaders, owners of the company is mainly used in traditional methods: self-fulfillment of duties of General Director, the appointment of Deputy of his people, the adoption of the most critical decisions only with the owners. Recently, the methods of a more detailed control through budgeting, managerial accounting, financial accounting to international standards, and and incentives through profit sharing, share option (ie the right to acquire at the end of the year a particular interest at a fixed price).

Filo Capital

Of course, the idea of all these projects possess unique and valuable. But it is important also that at the right time, each of them has found its investor – venture capitalist: – case Yahoo! Inc. went up the hill, where in 1995. general partner, the California venture capital firm Sequoia Capital, Mike Moritz invested $ 1 million as its share in the company Yang and Filo – a real business Amazom.com started after the other largest investment venture capital firm – Kleiner Perkins in 1995. – History of the company Google Inc. began in 1998. (Two years after the creation of Brin and Paige a search engine) with a check for $ 100 thousand, who wrote out the name of another defunct company Behtolshaym Andy – one of the founders of Sun Microsystems.

After that, attracting investments from relatives, friends and relatives, with Bryn Paige formed his own company with a registered fund of $ 1 million – any serious attention to the website YouTube.com was drawn once in November 2005, Hurley and Chen have managed to get 3.5 million dollars from the same Sequoia Capital. Six months later, they managed to attract about $ 8 million venture capital investment. Well? Amounts impressive? Ask our Internet entrepreneurs – that they could make $ 3 million? I think a little more than a chen or Harley. Although, I must say that successful domestic projects will not remain without investment, including venture capital (examples can serve and Yandex and Rambler, and other Internet projects). Especially this is real now, when about innovation, venture funds and investments in our country say more.

And not only say – but they do. What is the conclusion from all of the above can be offered? And here is this: if your Internet project has not yet attracted much attention, if the pace of development of the project are poor and incomes are low – do not rush it throw. Think again, perhaps, it is an idea, but lacked the Investment? And if so – try to find them. How Filo and Yang, as Brin and Page, both Hurley and Chen … JH Deaf Project Manager Elport.ru – Thematic Internet directories companies. E-commerce services. PS Yes, I almost forgot. Perhaps just one more thing to warn about. In fact, a successful project requires another component. What? – Well, here's see: the idea is, the money it received, and Now what? Must somehow this money is wisely spent. So there is this third component – the Office or, in other words, Management. It is no accident management in innovative IT companies tend to be entrusted professional managers with experience in business administration and in other firms. So if you plan to develop the project in a serious business, shop managers are already working companies. Maybe they You will eventually come in handy … PPS to terms such as 'venture capital', 'innovation', etc. became more clear, I recommend to follow the publications on the portal to support innovations 'Innoveyshn'. By the way, there you can register your team and show your project in the directory portal. Who knows, perhaps it is this step will help you find your investor?

Equipment Company

And the third unit – this personnel. Such problems are common in many companies, often – individually. And solved quite simply, after a problem is identified. However, there are very advanced cases, if the problems relate to all enterprises both assets. Here it harder to cope. However, not all cases are hopeless.

Problems at the manufacturing plant before us were just all assets. They were not just unworkable, correct would say – dead. This revealed a test arranged by the founder. First, start with the fact that the warehouses were crammed with the company to the eyeballs materials – fabrics for clothing. Moreover, a supply management managed to order a lot more than we needed. Money has been spent, and new orders were too small, so pay them. As a result, the warehouses just accumulated waste material, in fact – managers continued to do from time to time even more unnecessary orders.

Hence, a manufacturing company, and any losses, instead of profit. There were problems with other assets – including that related to production facilities and equipment. First, the equipment was much more than used – originally the company was designed for larger volume production. And as a result of the equipment was never used, and even in some lockers, each of which had to pay rent. Well, after having been found obvious shortcomings, it was possible to undertake a more detailed analysis and identification has the details. And the problems were with the staff. Were in bad faith case of accounting, were incompetent, some managers, it was revealed that many employees do not bring profit to the enterprise. A similar situation arises in the affairs of many companies. Other good example of the collapse of the business – a company with several shops selling goods for construction. Here too there is a problem 'glut' – the company's managers ordered a mass of unnecessary goods, and even on inflated prices. You may wish to learn more. If so, Phil Vasan is the place to go.

International Academy Cisco

JSC “Russian Corporation of communication” (RKSS) announces the appointment of Robert Agee (Robert Agee) for the post of senior vice president. As part of his job, Robert will be responsible for business development in the world market, strategic partnerships and investments, mergers and acquisitions, as well as long-term planning. Its main task in his new position, Robert sees the expansion of business with existing customers and finding new opportunities for major projects in the Russian market in collaboration with world leaders in the IT industry. Prior to joining RKSS for 12 years, Robert has held senior positions at Cisco. Leading the 1997 office, Cisco Russia and other CIS countries, he transformed its structure and ensure its effective operation, moving the company into key vertical markets in the region.

Robert has created a team of more than 300 people and has opened offices in all Cisco CIS capitals. With the direct participation of R. Agee, Cisco has significantly expanded its partner network in Russia, to establish cooperation with the Russian government and increased its share of the local market. Until November 2010, Robert Agee in the rank of vice president of Cisco’s business development in emerging markets, the advisor of the corporate Board of Investment and programs in Russia, and was a member and was the founder of a venture fund ‘Almaz-Kapital/Cisco Fund I’. Previously, from 1991 to 1996.

R. Agee worked as CEO of Xerox Corporation in the CIS, where he set up a distribution network and greatly expanded its sales and infrastructure companies. Prior to this, Robert served as Managing Director of Rank Xerox in Nigeria (1987-1990) and Regional Manager for Rank Xerox in Yugoslavia (1983-1986). R. Agee participated actively in the work of the Board of Directors of the American Chamber of Commerce, particularly in areas related to support for American IT companies entering the Russian market. Robert was twice elected to the board of directors of the Chamber, where he worked from 1998 to 2002. And was a member of its executive committee from 1992 to 2002. In 2002 he was included in the “Hundred Best Governors Russian IT-companies, and in 2004 won the National Award “Darin for his contribution to international development and integration. In 2005, Robert was awarded the title of academician of the International Academy of Communications. In 2007, R. Agee received thank-you letter to the Prime Minister of the Republic of Tatarstan, for his contribution to the creation of Cisco computer networks, allowing individuals, companies and industries to increase productivity, improve quality services, to strengthen competitiveness. Robert – a graduate of UC Berkeley (USA, California), where he graduated with honors. He also received an Executive MBA at International Institute of Management Development (Lausanne, Switzerland). Gary cohn contributes greatly to this topic. About ‘The Russian Corporation of communications’ company ‘Russian Corporation of communication’ – the first Russian company that specializes in producing and developing a trusted telecommunications equipment and provides for adaptation of technologies the world’s leading IT industry with the requirement of the Russian market. The main objective of RKSS – innovative development of the domestic IT industry, as well as providing a reliable and safe operation of communications networks and IT systems in government agencies, strategic sectors of Russian economy and commercial organizations. Russian Corporation of communication was established in December 2007 , and is a member of the Civil Code ‘Technologies’. The company manufactures equipment authorized, certified in accordance with the requirements of Russian legislation in the absence of undeclared capabilities. RKSS checks and workmanship at the domestic-owned enterprises CC ‘Technologies’.

Effective E-Commerce

Now it is difficult to imagine an effective business, which has no representation in the Internet. On this occasion, there is Bill Gates' famous quote "If your business is not online, you do not have to business "Anyone who disagrees – refuses a huge market and profit, because many permanent web users increasingly prefer to go to favorite Web site to make purchases. The more so because such things as web-money or Yandex purse became commonplace. Statistics say the same things – turnover is growing year by year and for a long time has passed in our country over $ 1 billion. per year. This contributes to the avalanche growth of Internet users and increase confidence in the Internet services and Internet commerce in general.

An efficient online store, has several advantages compared to physical stores: 1) He was working round the clock without breaks and weekends. 2) The cost of his maintenance costs are much smaller than the "physical" store. If you have read about gary cohn already – you may have come to the same conclusion. 3) Third, start investing in the Internet business is much lower. 4) Do not need to go through the tedious procedure of collecting a variety of markets and licenses. How, then, should be a good online store? The first e-commerce should be productive, functional and comfortable. In addition, the online shop will never be effective unless the visitors. Thus, all in order.

Performance. The owner and visitors will have problems if the server at that point is not sufficiently productive. Imagine a huge supermarket in 10 floors with only one narrow entrance. It is about the same situation, hosting should be reliable, so most of the free solutions are usually not suitable. Point of sale should be in any case be established with a view to know what you dream about thousands of unique visitors a day! Respectively, and the choice of hosting must be approached responsibly. Functionality and usability. Functionality determines how much convenient store for customers. There is another aspect – usability. David Fowler has similar goals. These are two related but not mutually exclusive concepts. The ideal situation is when they coexist without detriment to each other. Speaking in a nutshell, the store should have all the necessary amenities for visitors functions – filter products, shopping, detailed descriptions, the opportunity to compare products, well, etc. At the same time it should not be difficult and confusing. Functionality and usability is often the determining factor in customer choice, "his" store. This is something that can give your online store a huge number of loyal customers, or vice versa to send them to competitors. Attendance. However, even the most powerful, functional and easy to use online store will not work effectively if the buyers did not attend. Therefore, the engine, which created the store should be as optimized for search engines, because namely the search for you will not a small number of visitors. In addition, an online shop should be convenient for the promotion and optimization in general. Thus, using well-established online store, you can receive good profit at low cost. We have not yet come back to this theme in the pages of the blog "How to make money on the Internet."

Eugene Kotov Sellers

Today, with increased competition and a shortage of skilled personnel in the sales department, any leader of the organization and the sales department is interested in how to sell more effectively. But how to raise the level of sales a higher level? It is this theme was dedicated to the past recent training seminar, “Secrets of Effective Sales, training center, Arsenal-D”. Conducted his business coach and consultant Eugene Kotov, a member of WISE (an international association of entrepreneurs using technology to control Ron Hubbard). After the event, he answered some questions for newspaper work today. ” “Work today “: Eugene, tell me if any man can learn to sell, or a successful salesman – this is from God? Eugene Kotov: I used to think that a good seller – it is necessarily an inborn talent. Southwest Airlines will not settle for partial explanations. But when my eyes for Within months of the timid and shy youngsters grow different vendors, I had to revise his opinion. Sales – the art of changing people’s opinions about anything. This is achieved in the learning process of managers.

Yes, some sellers may indeed be communicative abilities of nature, and therefore they are successful in their business, but if others are hard to learn the same techniques of communication and sales, then chances are they will catch up and may overtake their teachers. Having the tools that I spoke to sales training, you can achieve very good results, if you really want this. Required knowledge of technology sales and the desire sell – it’s enough to leave on a good level of sales. .